{"id":326,"date":"2025-06-23T08:09:43","date_gmt":"2025-06-23T07:09:43","guid":{"rendered":"https:\/\/www.sociaalteamhouten.nl\/?page_id=326"},"modified":"2025-12-01T13:59:37","modified_gmt":"2025-12-01T12:59:37","slug":"klachtenbehandeling","status":"publish","type":"page","link":"https:\/\/www.sociaalteamhouten.nl\/ar\/klachtenbehandeling\/","title":{"rendered":"\u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0634\u0643\u0627\u0648\u0649"},"content":{"rendered":"<section class=\"block page-header block--page-header\" data-strip-color=\"primary-light\">\n    <canvas id=\"headerCanvas\"><\/canvas>\n    <div class=\"block--page-header__content\">\n      <div class=\"container\">\n                <div class=\"row\">\n                      <div class=\"col-lg-3 d-flex justify-content-lg-end flex-column\">\n              <figure\n        class=\"image block--page-header__image-left d-none d-lg-block\"\n        \n    >\n        <img decoding=\"async\"\n            class=\"image__img image-position--center\"\n            src=\"https:\/\/www.sociaalteamhouten.nl\/wp-content\/uploads\/2025\/07\/251A3874.webp\"\n            alt=\"\"\n            loading=\"lazy\"\n        \/>\n        \n    <\/figure>\n            <\/div>\n          \n          <div\n            class=\"col-lg-6 my-auto\"\n          >\n            <h1 class=\"block--page-header__title mb-0 h1 d-none d-lg-block\" >\u0627\u062c\u0639\u0644 \u0635\u0648\u062a\u0643 \u0645\u0633\u0645\u0648\u0639\u0627\u064b \u062e\u0637\u0648\u0629 \u0628\u062e\u0637\u0648\u0629<\/h1>\n    <h1 class=\"block--page-header__title mb-0 h1 d-block d-lg-none\" >\u0627\u062c\u0639\u0644 \u0635\u0648\u062a\u0643 \u0645\u0633\u0645\u0648\u0639\u0627\u064b \u062e\u0637\u0648\u0629 \u0628\u062e\u0637\u0648\u0629<\/h1>\n            \n            \n            <div class=\"text-wrapper block--page-header__text mt-8\">\n              <p>\u0645\u0646 \u0627\u0644\u0645\u0647\u0645 \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0646\u0627 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0633\u0639\u064a\u062f\u0627\u064b \u0628\u062f\u0639\u0645\u0646\u0627. \u0647\u0644 \u0644\u062f\u064a\u0643 \u0641\u0643\u0631\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u0627\u062a\u0646\u0627\u061f \u0623\u0648 \u0647\u0644 \u062a\u0648\u0627\u062c\u0647\u0643 \u0645\u0634\u0643\u0644\u0629 \u0645\u0627\u061f \u0623\u062e\u0628\u0631\u0646\u0627 \u0628\u0630\u0644\u0643! \u0633\u0646\u0628\u062d\u062b \u0645\u0639\u0627\u064b \u0639\u0646 \u062d\u0644 \u0623\u0648 \u062a\u062d\u0633\u064a\u0646. \u0646\u062d\u0646 \u0646\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u062a\u062c\u0631\u0628\u062a\u0643 \u0648\u0646\u0623\u062e\u0630 \u062c\u0645\u064a\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a\u0643 \u0639\u0644\u0649 \u0645\u062d\u0645\u0644 \u0627\u0644\u062c\u062f\u060c \u0644\u0623\u0646\u0646\u0627 \u0646\u0631\u064a\u062f \u0623\u0646 \u064a\u0644\u0628\u064a \u062f\u0639\u0645\u0646\u0627 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0643. \u0627\u062a\u0628\u0639 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0623\u062f\u0646\u0627\u0647 \u0644\u0625\u0631\u0633\u0627\u0644 \u0645\u0644\u0627\u062d\u0638\u0627\u062a\u0643 \u0623\u0648 \u0634\u0643\u0648\u0627\u0643.<\/p>\n            <\/div>\n            \n            \n            \n            \n                      <\/div>\n                      <div class=\"col-xl-2 offset-xl-1 col-lg-3\">\n              <figure\n        class=\"image block--page-header__image-right mt-10 mt-lg-0 mx-auto\"\n        \n    >\n        <img decoding=\"async\"\n            class=\"image__img image-position--center\"\n            src=\"https:\/\/www.sociaalteamhouten.nl\/wp-content\/uploads\/2025\/07\/251A4085.webp\"\n            alt=\"\"\n            loading=\"lazy\"\n        \/>\n        \n    <\/figure>\n            <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<section class=\"block steps-swiper block--steps-swiper block--no-spacing-top block--double-spacing background-primary-light\">\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-lg-12\">\n                    <h2 class=\"mb-4 h2 d-none d-lg-block\" >\u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0644\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0634\u0643\u0627\u0648\u0649<\/h2>\n    <h2 class=\"mb-4 h2 d-block d-lg-none\" >\u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0644\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0634\u0643\u0627\u0648\u0649<\/h2>\n                <\/div>\n            <\/div>\n            <div class=\"block--steps-swiper__swiper swiper-box\">\n                <div class=\"swiper-wrapper\">\n                                            <div class=\"swiper-slide block--steps-swiper__card d-flex flex-column h-100\">\n                            <div class=\"block--steps-swiper__card-header h4\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/www.sociaalteamhouten.nl\/wp-content\/uploads\/2025\/06\/lamp.svg\" alt=\"\" class=\"block--steps-swiper__icon\" \/>\n                                                                                                    <div class=\"block--steps-swiper__title\">\u0627\u0644\u062e\u0637\u0648\u0629 1: \u0641\u0643\u0631\u0629 \u0623\u0648 \u0627\u0642\u062a\u0631\u0627\u062d\u061f<\/div>\n                                                            <\/div>\n                                                            <div class=\"block--steps-swiper__description text-wrapper\"><p>\u0647\u0644 \u0644\u062f\u064a\u0643 \u0641\u0643\u0631\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u062a\u0646\u0627\u061f<br \/>\n\u0634\u0627\u0631\u0643\u0646\u0627 \u0623\u0641\u0643\u0627\u0631\u0643<\/p>\n<\/div>\n                                                                                        <div class=\"block--steps-swiper__buttons mt-4 mb-5\">\n                                                                            <a\n            href=\"mailto:secretariaat@sociaalteamhouten.nl?subject=Klacht\"\n            tabindex=\"0\"\n        class=\"btn btn me-2 mb-3\"\n          >\n    \u0642\u062f\u0645 \u0645\u0644\u0627\u062d\u0638\u0627\u062a\u0643\n    \n  <\/a>\n\n                                                                      <\/div>\n                                                                                        <div class=\"block--steps-swiper__under\">\n                                    <p>\u0647\u0644 \u0647\u0648 \u0623\u0643\u062b\u0631 \u0645\u0646 \u0645\u062c\u0631\u062f \u0627\u0642\u062a\u0631\u0627\u062d \u0648\u064a\u0645\u064a\u0644 \u0625\u0644\u0649 \u0627\u0644\u0634\u0643\u0648\u0649\u061f \u0627\u0646\u062a\u0642\u0644 \u0625\u0644\u0649 \u0627\u0644\u062e\u0637\u0648\u0629 2.<\/p>\n\n                                <\/div>\n                                                    <\/div>\n                                            <div class=\"swiper-slide block--steps-swiper__card d-flex flex-column h-100\">\n                            <div class=\"block--steps-swiper__card-header h4\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/www.sociaalteamhouten.nl\/wp-content\/uploads\/2025\/06\/spraak.svg\" alt=\"\" class=\"block--steps-swiper__icon\" \/>\n                                                                                                    <div class=\"block--steps-swiper__title\">\u0627\u0644\u062e\u0637\u0648\u0629 2: \u0646\u0627\u0642\u0634 \u0627\u0644\u0623\u0645\u0631 \u0645\u0639 \u0623\u062e\u0635\u0627\u0626\u064a \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643<\/div>\n                                                            <\/div>\n                                                            <div class=\"block--steps-swiper__description text-wrapper\"><p>\u0627\u062a\u0635\u0644 \u0628\u0623\u062e\u0635\u0627\u0626\u064a \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643.<br \/>\n\u0646\u0646\u0638\u0631 \u0645\u0639\u0627\u064b \u0625\u0644\u0649 \u0645\u0627 \u064a\u062d\u062f\u062b \u0648\u0646\u062c\u062f \u062d\u0644\u0627\u064b.<\/p>\n<\/div>\n                                                                                                                    <div class=\"block--steps-swiper__under\">\n                                    <p>\u0647\u0644 \u062a\u0641\u0636\u0644 \u0625\u062c\u0631\u0627\u0621 \u0645\u0642\u0627\u0628\u0644\u0629 \u0645\u0633\u062a\u0642\u0644\u0629\u061f \u0627\u0646\u062a\u0642\u0644 \u0625\u0644\u0649 \u0627\u0644\u062e\u0637\u0648\u0629 3.<\/p>\n\n                                <\/div>\n                                                    <\/div>\n                                            <div class=\"swiper-slide block--steps-swiper__card d-flex flex-column h-100\">\n                            <div class=\"block--steps-swiper__card-header h4\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/www.sociaalteamhouten.nl\/wp-content\/uploads\/2025\/06\/weeg.svg\" alt=\"\" class=\"block--steps-swiper__icon\" \/>\n                                                                                                    <div class=\"block--steps-swiper__title\">\u0627\u0644\u062e\u0637\u0648\u0629 3: \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0645\u0633\u062a\u0642\u0644<\/div>\n                                                            <\/div>\n                                                            <div class=\"block--steps-swiper__description text-wrapper\"><p>De ombudsfunctionaris helpt je verder en maakt onderdeel uit van de gemeente.<\/p>\n<\/div>\n                                                                                                                    <div class=\"block--steps-swiper__under\">\n                                    <p>\u0644\u0645 \u064a\u062a\u0645 \u062d\u0644\u0647\u0627 \u0628\u0634\u0643\u0644 \u0643\u0627\u0641\u064d\u061f \u0627\u0646\u062a\u0642\u0644 \u0625\u0644\u0649 \u0627\u0644\u062e\u0637\u0648\u0629 4.<\/p>\n\n                                <\/div>\n                                                    <\/div>\n                                            <div class=\"swiper-slide block--steps-swiper__card d-flex flex-column h-100\">\n                            <div class=\"block--steps-swiper__card-header h4\">\n                                                                                                    <div class=\"block--steps-swiper__title\">\u0627\u0644\u062e\u0637\u0648\u0629 4: \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0648\u0649 \u0631\u0633\u0645\u064a\u0629<\/div>\n                                                            <\/div>\n                                                            <div class=\"block--steps-swiper__description text-wrapper\"><p>\u064a\u0645\u0643\u0646 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0639\u0628\u0631 \u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0623\u062f\u0646\u0627\u0647 \u0623\u0648 \u0628\u0631\u0633\u0627\u0644\u0629 \u0625\u0644\u0649 Stichting Sociaal Team Houten\u060c Postbus 30, 3990 DA Houten.<\/p>\n<\/div>\n                                                                                        <div class=\"block--steps-swiper__buttons mt-4 mb-5\">\n                                                                            <a\n            href=\"mailto:secretariaat@sociaalteamhouten.nl?subject=Klacht\"\n            tabindex=\"0\"\n        class=\"btn btn me-2 mb-3\"\n          >\n    Mail naar secretariaat@sociaalteamhouten.nl\n    \n  <\/a>\n\n                                                                      <\/div>\n                                                                                        <div class=\"block--steps-swiper__under\">\n                                    <p>\u0647\u0644 \u062a\u062c\u062f \u0635\u0639\u0648\u0628\u0629 \u0641\u064a \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0647\u0630\u0627 \u0627\u0644\u0625\u062c\u0631\u0627\u0621 \u0628\u0645\u0641\u0631\u062f\u0643\u061f \u0625\u0630\u0627\u064b \u0627\u0646\u062a\u0642\u0644 \u0625\u0644\u0649 \u0627\u0644\u062e\u0637\u0648\u0629 5.<\/p>\n\n                                <\/div>\n                                                    <\/div>\n                                            <div class=\"swiper-slide block--steps-swiper__card d-flex flex-column h-100\">\n                            <div class=\"block--steps-swiper__card-header h4\">\n                                                                                                    <div class=\"block--steps-swiper__title\">\u0627\u0644\u062e\u0637\u0648\u0629 5: \u0647\u0644 \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u062f\u0639\u0645\u061f<\/div>\n                                                            <\/div>\n                                                            <div class=\"block--steps-swiper__description text-wrapper\"><p>\u0633\u064a\u0643\u0648\u0646 \u0645\u0646 \u062f\u0648\u0627\u0639\u064a \u0633\u0631\u0648\u0631 \u0623\u062d\u062f \u0627\u0644\u0645\u0642\u0631\u0628\u064a\u0646 \u0623\u0648 \u0627\u0644\u062f\u0627\u0639\u0645\u064a\u0646 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0633\u0627\u0639\u062f\u062a\u0643!<br \/>\n\u0627\u0646\u0642\u0631 \u0641\u0648\u0642 <a href=\"https:\/\/www.houten.nl\/zorg-onderwijs-en-inkomen\/zorg-en-gezondheid\/clientondersteuning\">\u0647\u0646\u0627<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                                                                                                                    <div class=\"block--steps-swiper__under\">\n                                    <p>Jongere? Via <a href=\"https:\/\/jeugdstem.nl\/\" target=\"_blank\" rel=\"noopener\">JeugdStem<\/a> staat er ondersteuning voor je klaar. Bel <a href=\"tel:088-5551000\">088-5551000<\/a><\/p>\n\n                                <\/div>\n                                                    <\/div>\n                                            <div class=\"swiper-slide block--steps-swiper__card d-flex flex-column h-100\">\n                            <div class=\"block--steps-swiper__card-header h4\">\n                                                                                                    <div class=\"block--steps-swiper__title\">\u0627\u0644\u062e\u0637\u0648\u0629 6: \u062a\u0642\u062f\u064a\u0645 \u0627\u0639\u062a\u0631\u0627\u0636<\/div>\n                                                            <\/div>\n                                                            <div class=\"block--steps-swiper__description text-wrapper\"><p>\u0623\u0644\u0627 \u062a\u0648\u0627\u0641\u0642 \u0639\u0644\u0649 \u0642\u0631\u0627\u0631 \u0631\u0633\u0645\u064a\u061f \u0642\u0645 \u0628\u062a\u0642\u062f\u064a\u0645 \u0627\u0639\u062a\u0631\u0627\u0636 \u0625\u0644\u0649 \u0628\u0644\u062f\u064a\u0629 \u0647\u0648\u062a\u0646 \u0641\u064a \u063a\u0636\u0648\u0646 6 \u0623\u0633\u0627\u0628\u064a\u0639.<\/p>\n<\/div>\n                                                                                                                    <div class=\"block--steps-swiper__under\">\n                                    <p>De klachtencommissie behandelt je bezwaar en deelt haar bevinden met jou en het Sociaal Team Houten.<\/p>\n\n                                <\/div>\n                                                    <\/div>\n                                    <\/div>\n                <div class=\"mt-4\">\n                    <div class=\"d-flex align-items-center\">\n            <div class=\"swiper-scrollbar block--steps-swiper__swiper__nav-swiper-scrollbar me-5 flex-grow-1\">\n            <div class=\"swiper-progress-bar\"><\/div>\n        <\/div>\n        <div class=\"swiper-controls d-flex wp-block-steps-swiper\">\n        <div tabindex=\"-1\" class=\"me-1 swiper-button swiper-button--prev block--steps-swiper__swiper__nav block--steps-swiper__swiper__nav-swiper-button--prev\" aria-label=\"\u0627\u0644\u0634\u0631\u064a\u062d\u0629 \u0627\u0644\u0633\u0627\u0628\u0642\u0629\">\n            <i class=\"icon icon-arrow\"><\/i>\n        <\/div>\n        <div tabindex=\"-1\" class=\"swiper-button swiper-button--next block--steps-swiper__swiper__nav block--steps-swiper__swiper__nav-swiper-button--next\" aria-label=\"\u0627\u0644\u0634\u0631\u064a\u062d\u0629 \u0627\u0644\u062a\u0627\u0644\u064a\u0629\">\n            <i class=\"icon icon-arrow\"><\/i>\n        <\/div>\n    <\/div>\n<\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n<section class=\"block image block--image\">\n            <figure\n        class=\"image wp-block-image\"\n        \n    >\n        <img decoding=\"async\"\n            class=\"image__img image-position--center\"\n            src=\"https:\/\/www.sociaalteamhouten.nl\/wp-content\/uploads\/2025\/07\/251A3418-e1752051075100.webp\"\n            alt=\"\"\n            loading=\"lazy\"\n        \/>\n        \n    <\/figure>\n        <\/section>\n    \n\n<section class=\"block banner block--banner\">\n        <div class=\"container-fluid g-0\">\n            <div class=\"row\">\n                <div class=\"col-lg-5 mt-auto\">\n                    <figure\n        class=\"image block--banner__image\"\n        \n    >\n        <img decoding=\"async\"\n            class=\"image__img image-position--top\"\n            src=\"https:\/\/www.sociaalteamhouten.nl\/wp-content\/uploads\/2025\/07\/251A3923-e1751982140819.webp\"\n            alt=\"\"\n            loading=\"lazy\"\n        \/>\n        \n    <\/figure>\n                <\/div>\n                <svg width=\"0\" height=\"0\" viewbox=\"0 0 596 429\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"position: absolute;\">\n                    <clippath id=\"customClip\" clippathunits=\"objectBoundingBox\">\n                        <path d=\"M0.4854 0C0.6873 0 0.8243 0.162 0.9191 0.553L0.9192 0.553C0.9192 0.553 0.9191 0.553 0.9191 0.553V0.553C0.9497 0.6783 0.9796 0.8265 1 1H0V0.811C0.0957 0.232 0.244 0 0.4854 0Z\" \/>\n                    <\/clippath>\n                <\/svg>\n                <div class=\"col-lg-6 g-5 g-lg-0 offset-lg-1 align-content-lg-center order-first order-lg-last\">\n                    <div class=\"py-0 py-lg-10\">\n                        <h2 class=\"block--banner__title h2 d-none d-lg-block\" >\u0623\u0631\u064a\u062f \u0627\u0644\u0639\u0645\u0644 \u0645\u0639 <br>\u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0645\u0639 \u0634\u062e\u0635 \u0645\u0627<\/h2>\n    <h2 class=\"block--banner__title h2 d-block d-lg-none\" >\u0623\u0631\u064a\u062f \u0627\u0644\u0639\u0645\u0644 \u0645\u0639 <br>\u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0645\u0639 \u0634\u062e\u0635 \u0645\u0627<\/h2>\n                        <h4 class=\"mt-0 mt-lg-4\">\u0627\u062a\u0635\u0644 \u0628\u0646\u0627<\/h4>\n                        <div class=\"block--banner__buttons mt-6 mt-lg-10\">\n                                                            <div>\n                                    <a tabindex=\"0\" class=\"btn\" href=\"tel:0306392250\">\n                                        <i class=\"icon icon-phone me-3\"><\/i>030 639 2250                                    <\/a>\n                                <\/div>\n                                <div>\n                                    <a tabindex=\"0\" class=\"btn\" href=\"mailto:info@sociaalteamhouten.nl\">\n                                        <i class=\"icon icon-email me-3\"><\/i>info@sociaalteamhouten.nl                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-326","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Klachtenbehandeling - Sociaal Team Houten<\/title>\n<meta name=\"description\" content=\"Bij het Sociaal Team Houten zien we verandering niet als een probleem, maar een uitdaging die we aangaan. 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